FAQ

Do I have to pay in advance?

No. You pay cash to the courier when you receive the parcel.

Who calls me after I order?

One of our operators, only to confirm your address. Please answer: without confirmation we cannot ship.

How much is shipping?

Nothing: shipping is free.

When will it arrive?

In 2-4 working days after confirmation.

Can I return it?

Yes, within 14 days of delivery. If you change your mind, the cost of sending it back is yours; if it is faulty or not as described, we pay.

Who are you?

WHATECH MOBILE CO., LIMITED, address Room 505, 5th floor, Beverley Commercial Centre, 87-105 Chatham Road South, Tsim Sha Tsui, Kowloon, Hong Kong. You can email us at info@helloeasyemporium.com.